FREQUENTLY ASKED QUESTIONS
Where is Select Storage located?
We have two properties on Adobe Road in Twentynine Palms, California. Our convenient locations allow our team to serve many other communities in the area, like Joshua Tree, Sunfair, and Desert Heights.
What are your office hours?
Monday Virtually Managed
Tuesday - Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Closed on Sundays and all major holidays.
Virtual Hours: 9:00 AM - 5:00 PM MST
What is a Premium or Economy Unit?
To better suit your needs and budget, we offer tiered pricing at our facility: Economy, Standard, and Premium. While the size and security of your unit stay consistent, the location and convenience of access can vary by tier.
- Economy Units are our most budget-friendly option. These units may be located farther from building entrances, have less direct vehicle access, or be positioned in areas with narrower drive aisles. They offer the same great storage space at a lower price, ideal for those who don’t need frequent access.
- Standard Units strike a balance between convenience and cost. These units typically offer reasonable access and are located in central areas of the facility—not too far from entrances, but not in premium spots either. They’re a great middle-ground option for most storage needs.
- Premium Units are all about convenience. These units are typically located near main entrances, close to loading doors, or along wide drive aisles for easier parking and loading. If quick, easy access matters to you, Premium is the way to go.
What are the access hours of your facilities?
Tenants can get access to their storage units and belongings every day between 6:00 AM and 9:00 PM. We offer 24-hour access for Active Duty Service Members at our facilities.
Can I pay my bills online?
You sure can! In fact, you can even set up auto-pay once you start storing - one less thing to worry about during your renting experience. Check out our secure online bill pay here.
What is drive-up access?
Drive-up access is what allows tenants to park their vehicle right next to their storage units. Without stairs or elevators in the way you can pull right up to your unit for easy loading and unloading!
Do you offer vehicle storage?
Yes, we do. Our outdoor parking spaces are great for many vehicle types, including business vans, cars, RVs, and trailers. All these spaces are paved and we have different lengths available. Don’t hesitate to ask us for more information.
What size do I need?
We have a free Self Storage Calculator! However, if you prefer talking with our staff directly, feel free to contact us and we’ll work with you to determine the right size for your storage needs.
Do you have moving supplies?
Yes, we offer a variety of boxes, locks, and packing supplies for purchase to help get your belongings into your unit faster.
How does the special work?
We prorate your first month’s rent using the standard unit rate from the day you move in. Our specials start in the second month and run for the applicable duration. After the special ends, the unit will go back to the Standard Rate.